Privacy Policy - Bit Foundry

Our Commitment to Your Privacy

At Bit Foundry, we take your privacy seriously. This privacy policy explains how we collect, use, protect, and handle your personal information when you visit our website or use our services. We believe in transparency and want you to understand exactly how your data is managed.

We are committed to protecting your personal data and respecting your privacy rights. This policy applies to all information collected through our website, email communications, and any other digital channels we operate.

Information We Collect

Information You Provide Directly

When you interact with our website or services, you may choose to provide us with certain information, including:

→ Contact details such as your name and email address when you fill out contact forms
→ Project information and requirements you share when inquiring about our services
→ Communication content when you email us or use our contact channels
→ Any other information you voluntarily choose to provide

Information Collected Automatically

When you visit our website, certain information is automatically collected through cookies and similar technologies:

→ Browser type, operating system, and device information
→ IP address and general location information
→ Pages visited, time spent on pages, and navigation patterns
→ Referring websites and search terms used to find our site
→ Cookie data and analytics information (with your consent)

Legal Basis for Data Processing

We process your personal data based on the following legal grounds: your consent for specific processing activities, performance of a contract when you engage our services, compliance with legal obligations, and our legitimate interests in operating and improving our business while respecting your rights.

How We Use Your Information

We use the information we collect for several legitimate purposes:

Service Delivery and Communication

To respond to your inquiries, provide information about our services, communicate about projects, and deliver the arcade game development services you request from us.

Website Improvement and Analytics

To understand how visitors use our website, identify areas for improvement, optimize user experience, and ensure our site functions properly across different devices and browsers.

Marketing and Outreach

With your consent, to send you information about our services, industry insights, or updates that we believe may interest you. You can opt out of marketing communications at any time.

Security and Legal Compliance

To protect our website from security threats, prevent fraud, comply with legal obligations, and enforce our terms of service.

Business Operations

To manage our business relationships, maintain records, conduct internal research and development, and improve our arcade game development offerings.

Data Sharing and Third Parties

We do not sell your personal information. However, we may share your data with trusted third parties in specific circumstances:

Service Providers

We work with carefully selected service providers who help us operate our website and deliver our services. These include hosting providers, analytics services, email communication platforms, and payment processors. All third-party service providers are contractually bound to protect your data and use it only for specified purposes.

Analytics and Advertising Partners

With your consent, we may share anonymized or aggregated data with analytics and advertising partners to improve our marketing efforts and understand user behavior. This data does not personally identify you.

Legal Requirements

We may disclose your information if required by law, in response to valid legal processes, to protect our rights or property, or to ensure the safety of our users and the public.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and how it affects your data.

Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration:

✓ Encryption: Sensitive data is encrypted both in transit and at rest using industry-standard protocols.
✓ Access Controls: We limit access to personal data to authorized personnel who need it to perform their duties.
✓ Regular Security Audits: We conduct regular security assessments and updates to protect against evolving threats.
✓ Secure Infrastructure: Our hosting and data storage providers maintain high security standards and compliance certifications.
✓ Incident Response: We have procedures in place to detect, respond to, and notify you of any data breaches in accordance with applicable laws.

While we strive to protect your personal information, no method of transmission over the internet is completely secure. We encourage you to take steps to protect your own information, such as choosing strong passwords and keeping them confidential.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

Active User Data: Information from active inquiries and ongoing projects is retained for the duration of our business relationship and for a reasonable period afterward to address any follow-up questions or issues.

Marketing Data: If you've consented to receive marketing communications, we'll retain your contact information until you withdraw consent or we no longer have a legitimate need to contact you.

Analytics Data: Anonymized analytics data may be retained indefinitely for statistical and research purposes, as it cannot be used to identify you personally.

Legal Requirements: Some data may be retained for longer periods when required for legal, accounting, or regulatory purposes.

When data is no longer needed, we securely delete or anonymize it in accordance with our data retention schedule and applicable data protection laws.

Your Privacy Rights

You have several rights regarding your personal data. We are committed to facilitating the exercise of these rights:

Right to Access

You can request a copy of the personal data we hold about you and information about how we process it.

Right to Rectification

If your personal information is inaccurate or incomplete, you have the right to request that we correct or complete it.

Right to Erasure

You can request that we delete your personal data in certain circumstances, such as when it's no longer necessary for the purposes for which it was collected.

Right to Data Portability

You can request to receive your personal data in a structured, commonly used format, and have the right to transmit that data to another service provider.

Right to Object

You have the right to object to certain types of processing, including processing for direct marketing purposes.

Right to Withdraw Consent

Where we process your data based on consent, you can withdraw that consent at any time. This won't affect the lawfulness of processing before withdrawal.

To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within one month, though this may be extended in complex cases.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

✓ Avoid filling out contact forms, account registrations, or any data-submitting features.
✓ Disable cookies through your browser settings (see our Cookie Policy for more details).
✓ Contact us directly to request the deletion of any previously shared personal data.

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.

International Data Transfers

As we operate globally and work with international service providers, your personal information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your jurisdiction.

When we transfer personal data internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by relevant authorities, to protect your information in accordance with this privacy policy.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information from our systems.

Updates to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the date at the top of this policy and may provide additional notice through our website or via email.

We encourage you to review this privacy policy periodically to stay informed about how we protect your information. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

Contact Us About Privacy

If you have questions, concerns, or requests regarding this privacy policy or how we handle your personal information, please contact us:

Bit Foundry

Tußmannstraße 76, 40477 Düsseldorf, Germany

Email: info@bit-fou-ndry.com

Phone: +44 20 3847 9612

You can also use our contact form to submit privacy-related inquiries. We aim to respond to all requests within a reasonable timeframe and in accordance with applicable data protection laws.